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Customer Service

Personal & Professional Development

Following are some samples of programs. These workshops may be modified to incorporate your own organisational requirements, follow the links to the overviews:

Building on competencies

Quality Service - the concept of serving each other

Quality Service - Managers as leaders of change

Quality Service - Managers as custodians of change

Excellence in Service - for the more commercially minded service companies
Customer Service Skills - for the service driven organisation
 

As a learning organisation, we are growing and changing all the time, if what you want is not here, please ask us, we love the chance to be creative!